I am Hariesh Manaadiar, Founder of Shipping and Freight Resource..
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Good day Hariesh
In commenting on developments to date (including that of the respected and knowledgeable shipping journos and legal eagles) Shipping Lines that are indeed covered by (and hide behind) the clauses / terms & conditions of the B/L also offer added values / incentives by way of service delivery and of this there are many inter alia schedule integrity / transit times / direct service etc.
In this case the Line would have issued a ‘booking confirmation’ with a reference number detailing the shipment that includes rating / routing and transit times etc and if this is available then perhaps herein lies the case for ‘delict’ .
ps : those unfamiliar with legal terms may look it up in the dictionary ….oops! do believe the the modern way is to google …eish !
This is a great post . Thanks foe sharing with us .