In response to the question Who is a Freight Forwarder, I explained that in the most succinct and layman terms, a Freight Forwarder maybe defined as a multi-function agent/operator who undertakes to handle the movement of goods from point to point on behalf of the cargo owner..
Simple enough description.. But when one reads what happens in a day in the life of a freight forwarder it may not be so simple..
In the recent months there is a big conversation going on about the impact of “digitalisation” and “disruption” of the shipping and freight industry, to the extent that some people are terming it as the beginning of the end for the freight forwarder..
Is it really so..?? Let’s put it in perspective and see..