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Meet Prompt – the Silent Technology Partner Powering the Supply Chain

To increase the functionalities of a broader range of Transportation Management Systems (TMS), the New York-based software company Prompt moves out of stealth mode with a few big-name clients.

The company provides powerful tools that digitize data capture, improve customer experience and simplify collections and payments while reducing the strain on the thinly-stretched logistics labor force.

New York, NY – (March 14, 2022) – Prompt, the Silicon Alley supply chain software specialist that has simplified data-entry automation for one-third of the world’s largest global freight forwarders, today announced plans to extend its suite of software solutions from only CargoWise users to the rest of the world’s most widely adopted Transportation Management Systems, such as BluJay, Magaya, and SAP.

Delivering irresistible cost-savings to a celebrated list of global freight forwarders that include DSV, Toll Global Forwarding, Ceva Logistics and partners like Crowley Maritime, Prompt’s software expands the functionality of supply chain specialists’ TMS solutions without the need for complicated integrations or jeopardizing a company’s data security protocols or disrupting existing tech stacks.

Prompt helps supply chain companies to easily expand the functionality of their TMS without changing or replacing any of their existing software,” says Prompt Chief Executive Officer, Robert Petti. Prompt’s customers have reported remarkable reductions in the time and manpower resources dedicated to data entry after adopting its technology.

Prompt doubled our customs brokers’ productivity in a matter of weeks,” said Sharon Garcia, Director of Logistics Operations at Crowley Maritime.

Our goal at Prompt is to do less things but do them well and for each piece of technology we develop to have quantifiable results behind it to say, for example, utilizing our data entry automation software yields a cost reduction of 84% based on real-world testing,” says Prompt Chief Operations Officer, Kai Timmermann.

Deploying user-controlled Artificial Intelligence software, Prompt has helped CargoWise customers to improve accuracy and functionality of the following: data capture, freight audit and pay, customer visibility, management analytics, rate management, and payment processing.

The company has exciting plans to extend its reach to other TMS systems this year. “This year we will be adapting our software to work with BluJay, Magaya, and SAP to enable the rest of the world’s top freight forwarders to benefit from the amazing gains we’ve already delivered to CargoWise users,” says Petti.

Simple Steps to Greater Efficiency

At a time when staff shortages due to COVID and fierce competition for talent are placing more and more strain on companies in the supply chain, being able to do more with an existing team has become crucial for any business’s success.

Security Protocols to the Fore

Another feature of Prompt’s technology is its compliance with the very highest security guidelines, a key factor for its software being adopted by customers, particularly in the US.

Prompt is the leading logistics technology company with all the major global data privacy and security certifications – GDPR, ISO27001, and SOC 2 – meaning that we can, and have, met the requirements of even the most stringent IT departments,” says Petti. “Plus, with multiple software offerings running through one database connection, businesses can add additional Prompt software without needing IT to do another audit.

Separately, Bruno Tarikian, Director of Innovation Services at DSV said, “We needed a way to transfer data to CargoWise from a recent acquisition’s database but we didn’t have time to get approval from IT for an integration build that would be scrapped after a few months anyway. Instead, we chose Prompt’s technology. They helped us automatically transfer the required data and we can now leverage the same technology for other data entry automation use cases at the company.


About Prompt

Prompt helps supply chain specialists and freight forwarders to easily expand the functionality of their Transportation Management Systems to deliver quantifiable cost savings that generate a tangible return on investment. Prompt’s management founded Lading, a software services company, in 2015 that then became a CargoWise WiseService Partner in 2016.

Lading grew from one to 20 employees between 2016 and 2020, achieving a Platinum level certification in four different areas of the CargoWise system, including Integrations (data connectivity) and Workflow (process automation). Prompt started creating Software as a Service (SaaS) solutions in 2020, creating software that was easy to connect to CargoWise and required minimal upfront capital. Prompt customers include one-third of the world’s top 25 freight forwarders. Prompt is based in New York, with offices in Chile, South Africa, and Cyprus. (

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