50% of participants do not use any software for freight management – Freight Industry Survey

Haven freight technology survey results

COVID-19 led many businesses to invest in freight technologies..

As per the interim results of a freight-technology-readiness survey we ran on this site, several BCOs and Freight Forwarders realised that they may need to change strategy and utilize freight technologies more extensively..

Over 160 decision-makers came together as part of the survey..

The survey explored the level of automation in global supply chains, the type of systems currently in use in the industry and whether these systems were satisfactory..


The market study was aimed at checking the readiness of respondents to invest in freight technologies covering below key metrics :

  • What are the major challenges?
  • Freight management systems used
  • Levels of automation
  • Levels of satisfaction
  • Investment in digitalization
  • Barriers faced
  • Areas of improvement
  • Most important areas for ROI

If you were one of the respondents who took the survey, you would have already received the survey directly to your mail as promised..

If you didn’t have the chance to take the survey, you can still view/download the State of Freight Digitalization..

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